I even called to have my dog moved to an empty park my request was ignored twice because they were “too busy at the moment.” Basically my dogs safety wasn’t important. As you can imagine dogs that we're cooped up all night were rather rambunctious first thing in the morning but there would only be a front office person up front while on the cameras they had 20+ dogs in the parks being aggressive, mounting repeatedly, and generally being wild. Main problems I encountered was that they don’t have the staffing needed and we’re letting dogs out each morning in the parks unsupervised before a handler arrived. My wife and I used this place for daycare a few times before boarding my dog for a week and wasn’t super impressed with the daycare but wanted to give them a chance. They don’t follow there own standards and use unsafe practices in regards to the parks. Spend the extra money and find an actual educated daycare/boarding facility that can handled dogs like this.īottom line: don’t use this location for boarding. We will not be returning and if you have a bully breed, I do not reccommend you bring your dog here either. The manager was responsive, but only after a staff member got attitude with me over the phone when I got upset over the way my dog had been treated and handled. The gross negligence and uneducated staff were the issue in this situation, not my dog. He was reactive leaving, which is a sign of extreme stress. Once we picked him up, he has been terrified and alert and jumpy. I have worked with dogs for over 15 years, the fact that I was not called the second there was an issue with my dog is inexcusable.

The blame was then placed on my dog, no one would tell me how it happened, the information surrounding these attacks, nothing beyond he was the issue. I then call inquiring about this and I am told he was 'attacking' other dogs. My dog was alone, visibly upset and not even being watched by staff in a play room. I came home an hour and a half later and checked the cameras. TODAY, I dropped him off and went to do my grocery shopping.

Day two he came back and at the end of check out I was THEN notified that he had nipped at someone, I was never even called about this behavior. We took our rescue pittbull mix here for daycare, he had one good day of the three we took him too spend the day here.

City dog club grooming review